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At Ericsson, we understand that privacy
is an important issue for users of (visitors to) the Ericsson Internet
site www.ericsson.com and its related domains. The following information
is designed to help visitors understand what information we collect from
our site, and how we handle and use the information after that.
Information collection and use
Ericsson is the sole owner of any information collected on this site.
We will not sell, share, or rent this information to others in ways different
from what is disclosed in this statement. Ericsson may collect information
from our users at several different points on our website. Ericsson may
also transfer the information collected to any relevant unit within Ericsson,
and located anywhere in the world.
General enquiries
If a user contacts Ericsson with a general enquiry, the user may need
to provide Ericsson with personal information (for example contact details).
Ericsson will use this personal information to respond to the enquiry
and track further correspondence. Information is also used to compile
statistics on response handling, etc. This is done in aggregate, and no
individual names or other personal information are retained. Personal
information collected is not used for any other purpose.
Cookies
Cookies are small text files that a site transfers to a user's (visitor's)
hard disk or browser for added functionality or for tracking site usage.
In order to measure the effectiveness of our online presence, Ericsson
may use cookies to determine the path users take on our site and to identify
repeat users of our site. We do not use cookies to gather personal information
such as a person's name or e-mail address.
Cookies can be saved to the hard disk, but so-called session cookies are
saved to the browser only and disappear when the browser is closed. On
the ericsson.com homepage (and similar top or index pages), we use cookies
that are saved to the hard disk and therefore remain after the browser
is closed. Such cookies determine the path users take on our site and
also identify repeat users of our site, although not by names or email
addresses. On other pages of our site, we use session cookies to determine
the path users take on our site. On some pages, we may also use non-session
cookies.
It is possible to configure your browser to reject cookies by modifying
the browser settings or preferences. If you wish to do so, we recommend
you consult the information provided in the browser or contact the browser
vendor for help and instructions.
Any information gathered by the use of cookies is compiled on an aggregate,
anonymous basis.
Examples of the use of cookies include:
Subscriptions
If a user wishes to subscribe to Ericsson information such as press releases
or financial reports, we ask for an email address. Ericsson will use this
e-mail address only to send the requested information; we will not send
other unsolicited information.
How to subscribe and unsubscribe: Users may open or cancel subscription(s)
at any time by filling in the form on http://www.ericsson.com/press/subscribe.shtml.
Orders, surveys
and contests
We request information from the user on our order form. Here a user must
provide contact information (such as name and shipping address) and, sometimes,
financial information (credit card number, expiration date). This information
is used for billing purposes and to fulfill customer orders. If we have
trouble processing an order, this contact information is used to get in
touch with the user.
From time to time our site may request
information from users via surveys or contests. Participation in these
surveys or contests is completely voluntary, and the user therefore has
a choice whether or not to disclose this information. Information requested
may include contact information (such as name and address), and demographic
information (such as gender, age, level of education). Survey information
will be used for purposes of monitoring or improving the use and satisfaction
of this site. For contests, contact information will be used to register
participants, notify the winners and award prizes, etc.
Third-party services
We may partner with another party to provide these or other specific services.
When the user signs up for these services, we will share names, or other
contact information that is necessary for the third party to provide these
services.
These parties are not allowed to use any
personal information collected except for the purpose of providing these
services. We do not share aggregated demographic information with our
partners and advertisers.
Extranets
Extranets provide customer-specific content and functions. For this site
to properly fulfill its obligation to Ericssons major customers,
we must mutually agree on which personnel may access specific extranet
content and use specific extranet functions. Ericsson uses cookies, together
with additional security mechanisms, to identify and track the registered
users who enter extranet or other restricted-access portions of www.ericsson.com
(and its related domains).
External links
This site may contain links to other sites. Please take note that Ericsson
is not responsible for the privacy policies or practices of such other
sites. We encourage our users to be aware when they leave our site and
to read the privacy statements of each and every site that collects personally
identifiable information. This privacy statement applies solely to information
collected by this site.
Changes to Ericsson's Internet privacy policy
Ericsson may, from time to time, make changes to this policy. We recommend
that users of this site re-visit this privacy policy on occasion to learn
of new privacy practices or changes to our policy.
How to contact
Ericsson about this privacy policy
It's important to us at Ericsson to hear what users have to say about
our services, and our policies. If site users have any questions, concerns,
or complaints about this privacy policy, or want to let us know what they
think about any of our off-line and on-line products and services, they
can use our "Questions and comments" form accessible from almost
every page on this site.
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